Privacy Policy

1. Introduction

Welcome to NibandhAI ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@nibandhai.in.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

Personal Information you disclose to us: We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise when you contact us.

• Credentials and Profile Data: We collect passwords, password hints, and similar security information used for authentication and account access.
• User Uploads: Copies of your handwritten essays, queries you submit to the Drona Mentorship Studio, and notes saved to your Study Notebook.

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below:

• To facilitate account creation and logon process: We use the information you allowed us to collect to facilitate account creation and logon process.
• To evaluate and improve our AI models: Your submitted essays and prompts may be used in an anonymized manner to improve the accuracy of our Forensic Copy Examiner and Smart Essay Drafting models.
• To fulfill and manage your orders: We may use your information to fulfill and manage your tokens, payments, returns, and exchanges made through the Services.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing via Razorpay, AI generation via OpenAI/Anthropic).

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. What Are Your Privacy Rights?

You may review, change, or terminate your account at any time. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with applicable legal requirements.